Saturday, April 21, 2012

JAMALPUR

As I start on a journey of putting my thoughts into words & sharing them with you, it is just befitting that I start from the very beginning. The beginning of me!

I hail from a small town in Bihar (India) called Jamalpur. And, I wouldn't blame it on you for not having heard of it earlier. I would start with describing it for you as the most beautiful town ever, picturesque, full with its share of hills, lakes & waterfalls. It is best known for hosting India's first & the largest Railway workshop. It also boasts of churning out in its foothills, the most revered Special Class Railway Apprentices, better understood as the Indian Railways' top brass, its mighty officers. Thanks to the Railways, Jamalpur has always had a very cosmopolitan feel.



Everything about this town is special… where on the one hand it has that oh-so rustic feel, on the other, its people display such broad-mindedness that could put into shells many of our metropolitan-denizens. It is a town as self-sufficient as could be. After having widely traveled the length & breadth of the country, I still maintain that I have not seen a school as mighty as Notre Dame Academy. This school has some of the greatest teachers who everyday play a very crucial role in churning out an enviable alumni list! You could say I am biased, but I say I have been fortunate to have spent my school years in this wonderful institution. And, I say so after having studied in some of the finest & highly prestigious colleges later in life. Alumni of this school have stormed the world & excelled beyond narration!



Everything about this place, small and big is special. The tinned Workshop boundary with long entwined black pipes welcome you as your train enters Jamalpur Junction. The majestic spread of the Workshop can leave great architects spellbound. As you enter this small town, be ready to appreciate the warmth that its people & buildings have to offer. The Kali pahaaddefines the skyline of the town. Climb up and you get to see the Water Works and the ancient Kali temple. Come monsoon and the sparkling waterfalls would be ready to wash down the hills.



No description of this town is complete without mentioning the very famous Golf Ground. I could even go on to say (& not get challenged) that no kid in this Railway township would have attained puberty without having tried a hand at golf. Or swimming. Or tennis. Or billiards. TheOfficers' Club has all of these and much more within a 10-minute walking distance; things you would end up spending a couple of grands & traveling tens of kilometers in a city like Delhi or Mumbai or Bangalore. Right from the years of British slavery, people of Jamalpur have been interested in sports & we do have those white men to thank for establishing the JSA Ground (stadium). Not to forget the Gymkhana, the Railway Institute & the Central Institute (CI) all of which gave cultural entertainment an all new scope & definition. The pandal at Children's Park during Durga Pujawould become the hub of all action, boasting of the Who's Who of Jamalpur & nearby towns.




Jamalpur is also known for some exquisite delicacies. Who would have sampled anywhere else on this planet, Mughlai Parantha the way Cooking House and Madras Coffee House prepared it & served so uniquely with a South Indian sambhar! And, that chicken curry at Hotel Yatrik, would leave behind preparations by the greatest of chefs in our star hotels.


Move a few kilometers ahead and you would reach Munger, Jamalpur's twin town. The Bihar School of Yoga, established as the headquarters of the International Yoga Fellowship has catapulted this town onto the world map. The Ganga flows serenely through this mystical town, washing away all sins & sorrows, which is why it is aptly called the Kashtharni. This town is also said to have great historical and mythological significance as being ruled by Karna during Mahabharata. The Fort ruins are still an indication of the might it would have commanded centuries earlier.


Thursday, March 22, 2012

10 Things You Should Never Say to Your Boss


Saying the wrong thing to your boss can really damage your career. From refusing to work with a colleague to bragging about your irreplaceability, here are 10 things you never want to say to your manager:

1. "Can you write that down for me?" When you're talking about the details of a project, writing notes to consult later is great. But you need to take them yourself, not ask your boss to do it for you.

2. "I just booked plane tickets for next month." Never book time off without clearing it with your boss. There might be a major project due that week, or she might have approved others to have that time off and therefore need you around. Check with her first before you do anything irreversible.

3. "My bad." There's nothing more frustrating than an employee who has made a mistake and doesn't seem to think it's a big deal. When you make a mistake, take responsibility for it, figure out how you're going to fix it, and make it clear that you understand its seriousness. Responses like "my bad" sound cavalier and signal that you don't take work seriously. Don't use it for anything other than the most minor mistake (like spilling something in the kitchen, which you then promptly clean up).

4. "I can't work with Joe." Refusing to work with a colleague is an unusually extreme statement and may mark you as difficult. Instead, try something like, "I find it hard to work well with Joe because of X and Y. Do you have any advice on how I can make it go more smoothly?"

5. "I don't know what you'd do without me." No one is irreplaceable, even the head of your company. Statements like this mark you as a prima donna who feels entitled to special treatment ... and will make a lot of managers want to show you that you're wrong.
6. "Do this, or I quit." Whether you're asking for a raise or requesting a day off, don't threaten to quit if you don't get your way. If you don't get what you want, you can always think it over and decide to quit, but if you use it as a threat in the negotiation itself, you'll lose your manager's respect and poison the relationship.

7. "I have another offer. Can you match it?" Using another job offer as a bargaining chip to get your current employer to pay you more money may be tempting, but it often ends badly. First, you may be told to take the other offer, even if you don't really want it--and then you'll have to follow through. Second, even if your employer does match the offer, they'll now assume you're looking to leave, and you may be on the top of the lay-off list if the company needs to make cutbacks. If you want a raise, negotiate it on your own merits.

8. "What's the big deal?" Statements like this are dismissive and disrespectful. If your manager is concerned about something, you need to be concerned about it too. If you genuinely don't understand what the big deal is, say something like, "I want to understand where you're coming from so we're on the same page. Can you help me understand how you're seeing this?"

9. "I can't do X because I need to do Y." Don't say that you can't do something your manager is asking of you. Instead, if there's a conflict with another project, explain the conflict and ask your manager which is more important.

10."That's not my job." Protesting that something isn't in your job description is a good way to lose the support of your boss. Job descriptions aren't comprehensive, and most people end up doing work that doesn't fall squarely within that job description. (That's what "and other duties as assigned" means.) You want to make yourself more valuable to your employer, not less.

Wednesday, March 14, 2012

9 Things That Motivate Employees More Than Money


The ability to motivate employees is one of the greatest skills an entrepreneur can possess. Two years ago, I realized I didn't have this skill. So I hired a CEO who did.
Josh had 12 years in the corporate world, which included running a major department at Comcast. I knew he was seasoned, but I was still skeptical at first. We were going through some tough growing pains, and I thought that a lack of cash would make it extremely difficult to improve the company morale.
I was wrong.
With his help and the help of the great team leaders he put in place, Josh not only rebuilt the culture, but also created a passionate, hard-working team that is as committed to growing and improving the company as I am. 
Here are nine things I learned from him:
  1. Be generous with praise. Everyone wants it and it's one of the easiest things to give. Plus, praise from the CEO goes a lot farther than you might think. Praise every improvement that you see your team members make. Once you're comfortable delivering praise one-on-one to an employee, try praising them in front of others.
  2. Get rid of the managers. Projects without project managers? That doesn't seem right! Try it. Removing the project lead or supervisor and empowering your staff to work together as a team rather then everyone reporting to one individual can do wonders. Think about it. What's worse than letting your supervisor down? Letting your team down! Allowing people to work together as a team, on an equal level with their co-workers, will often produce better projects faster. People will come in early, stay late, and devote more of their energy to solving problems.  
  3. Make your ideas theirs. People hate being told what to do. Instead of telling people what you want done; ask them in a way that will make them feel like they came up with the idea. "I'd like you to do it this way" turns into "Do you think it's a good idea if we do it this way?"  
  4. Never criticize or correct. No one, and I mean no one, wants to hear that they did something wrong. If you're looking for a de-motivator, this is it. Try an indirect approach to get people to improve, learn from their mistakes, and fix them. Ask, "Was that the best way to approach the problem? Why not? Have any ideas on what you could have done differently?" Then you're having a conversation and talking through solutions, not pointing a finger.  
  5. Make everyone a leader. Highlight your top performers' strengths and let them know that because of their excellence, you want them to be the example for others. You'll set the bar high and they'll be motivated to live up to their reputation as a leader.  
  6. Take an employee to lunch once a week. Surprise them. Don't make an announcement that you're establishing a new policy. Literally walk up to one of your employees, and invite them to lunch with you. It's an easy way to remind them that you notice and appreciate their work.  
  7. Give recognition and small rewards. These two things come in many forms: Give a shout out to someone in a company meeting for what she has accomplished. Run contests or internal games and keep track of the results on a whiteboard that everyone can see. Tangible awards that don't break the bank can work too. Try things like dinner, trophies, spa services, and plaques. 
  8. Throw company parties. Doing things as a group can go a long way. Have a company picnic. Organize birthday parties. Hold a happy hour. Don't just wait until the holidays to do a company activity; organize events throughout the year to remind your staff that you're all in it together. 
  9. Share the rewards—and the pain. When your company does well, celebrate. This is the best time to let everyone know that you're thankful for their hard work. Go out of your way to show how far you will go when people help your company succeed. If there are disappointments, share those too. If you expect high performance, your team deserves to know where the company stands. Be honest and transparent.