Here are some tips that will help when the going gets tough:
Move On - As Ford said, "Don't find fault, find a remedy. Focus on what to do next. Spend your energies on moving forward toward finding the answer. Don't just panic as `worry is like a rocking chair - it gives you something to do but won't get you anywhere." Learn to think `how' rather than waste time with futile "ifs".
Understand the Problem - Problem solving is the ability to make careful choices. The steps to be followed are: understand the problem; gather the facts; set up the problem; estimate what the outcome should be; work it out; and check the answer. Ask questions, clarify facts and evaluate options to find a workable solution. That's the formula.
Think straight - In problem solving, it is important to have the right mindset. It helps to be open-minded and have the ability to think out-of-the-box. When you have broader vision and unique ideas, you have more tools at your disposal which helps fix the problem better.
Say it with a smile - A prerequisite in any situation in life is the ability to laugh in the face of problems. It really downsizes the enormity of the problem. A sense of humour maintains a sense of balance as it prevents people from collapsing with grief and worry. Humour is more than just being funny; it helps keep things in perspective.
Teamwork - Two minds are better than one. It does help to have more people involved in solving a problem, both for moral support and for the greater range of experience that they can bring to the problem-solving table with their outlook and personality. It adds depth to the troubleshooting team. As Voltaire said, `No problem can stand the assault of sustained thinking.'
Brainstorm - When it comes to problem solving, ten ideas are better than one. Each idea is worth considering, as the most unlikely one might just be the answer. Resist the temptation to find quick short-term solutions. It tries to put the solution at the beginning of the process, when what is needed is a solution at the end. People have an inborn trait to solve problems if they only just take the time to grasp the situation without panicking.
Write it all down - Keep a record of what is going on. It helps in future problem solving when you have it all in black and white. During a crisis, your memory banks can be scarcely relied upon.
One for all and all for one - This is a critical step that is usually missing. Interests are needs that you want satisfied by a given solution. The best solution is the one that serves everyone's interests. This is the time for active listening. Forget your differences for a while and listen.
Learn from past mistakes - One must be big enough to admit his mistakes, smart enough to profit from them, and strong enough to correct them. Learning from problems is growth in the right direction.
Problems are to the mind what exercise is to the muscles; they toughen and make you strong. When the going gets tough, the tough get going. Maybe you don't feel all that brave and strong, but just the act of confronting a problem head-on is a step in the right direction.