Tuesday, August 27, 2013

10 Things Bad Bosses Say


Here are 10 of the most common phrases you'll hear from bad managers - and why they're wrong.
1. "You're lucky to even have a job." This is a favorite refrain of bad managers who really mean: "You should be grateful that you're employed during this bad job market and therefore shouldn't complain about any conditions of your employment, no matter how bad." These are generally managers who don't know how to deal with problems or staff feedback constructively. If your manager says this, take it as a sign that you're dealing with someone inept.
2. "Just figure it out." Sure, there are times when employees really should be able to find solutions themselves, but in general, managers who say this are abdicating their responsibility to guide and coach. Even if the question is one that a reasonable employee should be able to solve on her own, a good manager would more clearly say, "This is something that I'd like you to handle yourself, using resources X, Y and Z." "Just figure it out" is both lazy and unkind.
3. "I received an anonymous report?" Good managers will do everything they can to avoid citing anonymous reports when talking to employees. Sometimes managers do need to address problems that they were told about in confidence, but when that happens, a skillful manager won't put the focus on the anonymous reporter, but rather on the problematic behavior that needs to be addressed.
4. "I don't have time to do your performance evaluation, but you're doing fine." Part of managing well is supplying thorough, nuanced feedback. It doesn't have to be through a formal performance evaluation, but "you're doing fine" doesn't come close to cutting it. Employees deserve to know what they're doing well, how they could be doing better and where they should focus on developing.
5. "That's a dumb idea." Let's face it, not every idea is a brilliant one. But good managers know that you won't hear great ideas if their staff is afraid of being insulted and shot down when brainstorming. Great ideas usually come from environments where it's safe to think out loud and toss ideas around, good or bad.
6. "That dress really flatters your figure." Commenting on employees' physical appearance - particularly their bodies - is a good way to make people uncomfortable (few people want to feel that their boss is assessing their attractiveness), as well as invite harassment complaints down the road.
7. "You don't need to know what this is for - just do what I tell you to do." Sure, it could be faster to simply bark out orders without providing any context or rationale. But that's how you end up with a staff of employees who don't think beyond what's required and don't feel any ownership for their work - and the good ones will move on to a company where they're allowed to feel a personal stake in their work.
8. "What's wrong with you?" Feedback should never be personal. Good managers keep the focus on behavior that needs to change - writing skills, attention to detail, judgment or so forth. They don't make it personal and attack someone's intelligence or worth.
9. "Your job is what I say it is." This is of course true; your job is what your manager says it is. But bad managers generally say this when an employee is resisting doing work outside her core role. By contrast, a good manager will explain the circumstances when a role needs to broaden or change, rather than simply falling back on "I control what you do."
10. "You're so much better at this than Bob is." Putting down another staff member, even when it's supposed to be a compliment to another, signals to the employee being "complimented" that it might be her you're putting down someday. Employees want to trust their managers to give them feedback in private, not make unflattering comments about them to their co-workers.

Monday, January 7, 2013

7 Warning Signs Of A Heart Attack

Whilst a heart attack can often be sudden and unannounced, most other times, the condition develops over a period of time. You can read the warning signs and take the necessary precautions if you pay heed.


Here are 7 signs that can be taken as warning and could help avert a catastrophic situation:


1. Discomfort in the Chest

The most common warning sign of a heart attack is the feeling of discomfort or heaviness in the chest. This feeling could also be more of a burning sensation. Any of these symptoms should not be taken lightly, and if it occurs more than once, you need to rush to your doctor. If another person is complaining of the problem, chances are they have experienced the feeling before and are only expressing it now. So, rush them to the nearest doctor or hospital immediately for a check up.


2. Shortness of Breath

If your breathing gets heavy and the breath falls short even after a short walk, climb or other form of movement or exercise, it should be a huge cause of worry. Even if this condition is not accompanied with chest discomfort, it should be taken as a warning sign.


3. Sweating

Whilst sweating is inevitable in the scorching heat of May and June, excessive sweating even in cool conditions is uncalled for. If you notice such sweating, consult a medical professional immediately.


4. Nausea

Regularly feeling nauseous of dizzy could imply the onset of a heart attack. Do not treat is callously as a sign of tiredness. This could happen due to the artery getting blocked. It could also display itself via excessive stress, fatigue after short spans of movement or exercise, or a feeling of weakness despite eating and sleeping well.


5. Numbness in Arms

If your arms feel numb and seem to be drifting to the sides, heart problem may be the cause.


6. Unresponsiveness

If certain parts of your body begin to stop responding, do not ignore the circumstance. The affected parts may be the shoulders, arms or back of the neck.


7. Slurring while Speaking

Difficulty while speaking need not necessarily occur after a bout of drinking with the buddies. It could be a graver situation than that! Inability to speak coherently could be the sign of a great attack. If you think you are suffering this ask a friend or relative to help by asking them to understand what you are saying.
A heart attack can be avoided if the warning signs are read correctly and in time. Seek medical aid immediately if one or more of the above symptoms are noticed. They could be the result of a choked artery. Even if heart attack is not the result, a check up should definitely not be avoided! Take care!

6 Leadership Mistakes to Avoid


If you've recently been promoted, congratulations. It's an honor to receive a promotion that puts you in a leadership role. But be wary: You carry a great deal of responsibility that can easily be taken away should you not live up to expectations. Not to set off alarm bells, but of people who have been promoted, a full 40 percent of them will fail within their first 18 months on the job. Most of the failure stems from a few key leadership mistakes that The Forum Corp.'s President and CEO Andrew Graham outlines:
1. Alienating your team. Graham says that you likely got your promotion by standing out from others, but now that role has changed. Rather than focusing on continuing to shine alone, you need to help your subordinates stand out. "If your subordinates or peers perceive that you care more about your interests than theirs, you will lose them. And once you lose them, you will lose, period," he says.
2. Keeping the same mindset. You got where you are by being really good at a few key skills for the job. You can just about toss those out of the window if you want to be a good leader, because, as Graham says, your focus should now be on "high-value activities that deliver business results through the team." It's all too common for new managers to make the mistake of focusing on low-value activities (think:TPS reports) that don't benefit the team and that are others' responsibilities.
3. Not asking for help. You're the leader now. That means you're expected to know everything ... doesn't it? Not at all. Rather than being overconfident you can handle a situation you've never encountered before, the smart thing is to ask for input from others. "Asking for help is not a sign of weakness; it's the contrary," stresses Graham. Understand that your team will respect you for saying you don't know the answer to a question, but that you will make it a priority to find it.
4. Making all the decisions alone. Leaders should lead, not dictate. But many feel like the key to leading is taking on all the decisions on their own. Rather than being seen as a fine leader, you will be resented for leaving your employees out in the cold on a decision they felt entitled to weigh in on. Instead, involve other team members in your decision-making process so that you build a sense of community and democracy, not a dictatorship.
5. Ignoring transitions. You being promoted to manager or leader isn't the only transition you need to deal with. While you're settling into that corner office, your new team is adjusting to having a new person at the helm, and all the personal interplay that brings among co-workers. Not spending enough time making that transition smoother can set the course for how your team operates, and it might make things more difficult down the road.
6. Leaning too hard on book smarts. So you went to an Ivy League school. So what? All the fine education in the world can't prepare you for cultivating your people-leadership skills, which account for 85 percent of a leader's success, according to Graham. You can apply what you've learned in books, but the best leaders help their staff learn to solve problems themselves, and teaching that can't be learned anywhere but on the job.
The first few months of taking on a leadership role are the most precarious. Begin to think like a leader and focus your actions around what is best for the team. Ask for feedback from your staff and your own boss so that you can quickly correct anything that could stand to be improved.